Privacy Policy
Effective Date: 15 June 2025
Privacy Policy: At The Only Table, we are committed to safeguarding your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and protect your data, including your rights under the General Data Protection Regulation (GDPR).
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1. Who We Are
The Only Table curates immersive culinary experiences in partnership with leading chefs, producers, and storytellers across New Zealand. For the purposes of data protection law, The Only Table is the data controller of your personal information.
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2. What Information We Collect
We may collect the following types of information:
Personal Data: Including your name, email address, phone number, preferences, and other details you choose to share with us via forms, newsletter sign-ups, or direct enquiries.
Usage Data: Including IP address, device and browser type, pages visited, and interaction data (via cookies or analytics tools).
Booking & Event Information: If you book an experience, we may also collect dietary requirements, travel preferences, or guest details to tailor your journey.
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3. How We Use Your Information
Your information allows us to:
Curate and personalise your culinary experience.
Communicate expedition invitations, updates, and offers.
Respond to enquiries and provide customer support.
Improve our website, content, and services.
Comply with legal or regulatory requirements.
We will only process your data where we have a lawful basis under GDPR — including consent, performance of a contract, legal obligations, or our legitimate interests.
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4. Your Rights Under GDPR
If you are based in the UK or European Union, you have the following rights:
Right to Access: You may request a copy of your personal data.
Right to Rectification: You can ask us to correct inaccuracies in your data.
Right to Erasure (“Right to be Forgotten”): You may request deletion of your data in certain circumstances.
Right to Object: You can object to our use of your data for direct marketing.
Right to Data Portability: You may request your data in a machine-readable format.
Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
To exercise these rights, please email us at: concierge@theonlytable.com
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5. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyse web traffic. You can adjust your browser settings to manage cookie preferences. See our [Cookie Policy] for details (we can provide this as a separate page if needed).
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6. Data Storage & Security
We store your data securely using encrypted platforms and take appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access. Data may be stored on servers in New Zealand or other jurisdictions with adequate protections.
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7. Third Parties & International Transfers
We may share limited information with trusted service providers (e.g. booking software, email platforms, travel partners) who assist us in delivering our services. When we transfer your data outside the EU/UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
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8. Marketing Preferences
You may opt out of marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.
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9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The most current version will always be available on our website.
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10. Contact Us
For privacy-related questions, to exercise your GDPR rights, or to request further details, please contact:
The Only Table
Email: concierge@theonlytable.com
Website: www.theonlytable.com
If you're based in the EU or UK and have concerns that we haven’t resolved, you have the right to lodge a complaint with your local data protection authority.
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